Go To

Kentucky Job Source

Free Company Profiles

Papa John's

Third-largest pizza chain.

2002 Papa John's Blvd.
Louisville, KY 40299
Employees: 120,000
CEO: Steve Ritchie
Stock Symbol: PZZA

Website: http://www.papajohns.com

Career Site

Papa John's is the world's third largest pizza company and based in Louisville, KY. The company's slogan is "better ingredients, better pizza."

For 16 of the past 18 years, consumers have rated Papa John's No. 1 in customer satisfaction among all national pizza chains in the American Customer Satisfaction Index (ACSI).

As of September 2017, there were 5,101 Papa John's restaurants and 43 countries. Most locations are owned by franchisees. There are 1,660 international Papa John's restaurants..

Papa John's pizzas are made from a proprietary blend of wheat flour, cheese made from 100% real mozzarella, fresh-packed pizza sauce made from vine-ripened tomatoes (not from concentrate) and a proprietary mix of savory spices, and a choice of high-quality meat (100% beef, pork and chicken with no fillers) and vegetable toppings. Domestically, all ingredients and toppings can be purchased from their own Quality Control Center system, which delivers to individual restaurants twice weekly.

The company plans to open 1,000 new restaurants over the next six years.

A typical Papa John's Company-owned domestic restaurant employs a restaurant manager and approximately 20 to 25 hourly team members, most of whom work part-time. The manager is responsible for the day-to-day operation of the restaurant and maintaining Company-established operating standards. Most restaurants average 1,110 to 1,500 square feet in space.

Steve Ritchie, President of Papa John's, was named new CEO in December 2017 after founder John Schnatter stepped down as chief executive.


As a high school student working at a local pizza pub in Jeffersonville, IN, Papa John's founder John Schnatter realized that there was something missing from national pizza chains: a superior-quality traditional pizza delivered to the customer's door. His dream was to one day open a pizza restaurant that would fill that void.

In 1984, "Papa" John Schnatter knocked out a broom closet located in the back of his father's tavern (Mick's Lounge), sold his prized 1972 Z28 Camaro, purchased $1,600 worth of used restaurant equipment, and began selling his pizzas to the tavern's customers. The customers loved the pizza so much that John was able to expand by moving into adjoining space, eventually leading to the opening of the first Papa John's restaurant in 1985.

The company went public in 1993.

In April 2006, Papa John's launched 24/7 online ordering, giving customers the opportunity to place their "plan ahead" pizza orders any time day or night, up to 21 days in advance.


Salaried positions (general manager, assistant managers) are eligible to participate in the following programs:
- Medical insurance
- Dental insurance
- Life insurance
- Accidental death and dismemberment insurance
- Short- and long-term disability
- 401 (k) Plan with company match
- Direct deposit
- Vacation plan
- Sick Days
- Flexible spending accounts
- Jury and witness duty leave
- Leave of absence without pay (family and medical leave, military leave, and personal leave)
Additional benefits available to salaried team members:
- Optional life insurance
- Voluntary accidental death and dismemberment insurance
- Group legal services
- Educational assistance

Full or part-time team members, shift leaders and drivers are eligible for:
- Medical and dental insurance
- Disability, accident and life insurance
- 401(k) Plan
- Weekly paychecks
- Promotional opportunities
- Flexible hours
- Full or part-time positions
- Pizza discounts

Drivers are also eligible for:
- Tips and daily cash payout of mileage reimbursement
- Safe driving awards program

Updated December 21, 2017