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International Business Machines

Headquarters: 1 New Orchard Rd.
Armonk, NY 10504
Employees: 434,246
CEO: Virginia Rometty
: http://www.ibm.com

Stock Symbol: IBM

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IBM is the world's largest information technology company. It is a leader in developing computer servers, software, storage devices and microchips. It also fields a large business consulting division.

The company has operations in more than 60 countries. It has a major presence in New York with headquarters in Armonk, research facility in Yorktown Heights, and a massive chip-making facility in Fishkill. IBM is a world leader in research and development and number of corporate patents received annually.

In 2013, IBM reported revenues of $99.8 billion, down 5% from 2012, and net income of $16.5 billion.

From a geographic perspective, the Americas' full-year revenues were $43.2 billion, a decrease of 3 percent (down 2 percent adjusting for currency) from the 2012 period. Revenues from Europe/Middle East/Africa were $31.6 billion, flat year to year (down 2 percent, adjusting for currency). Asia-Pacific revenues decreased 12 percent to $22.9 billion (down 3 percent adjusting for currency). OEM revenues were $2.0 billion, down 13 percent compared with 2012 (down 12 percent adjusting for currency).

Software segment revenues in 2013 totaled $25.9 billion, an increase of 2 percent (up 3 percent, adjusting for currency). Total Global Services revenues decreased 3 percent (flat adjusting for currency). Revenues from the Global Technology Services segment totaled $38.6 billion, a decrease of 4 percent (down 1 percent, adjusting for currency) compared with 2012. Revenues from the Global Business Services segment were $18.4 billion, down 1 percent (up 3 percent, adjusting for currency). Global Financing segment revenues totaled $2.0 billion, flat year to year (up 3 percent, adjusting for currency). Systems and Technology segment revenues were $14.4 billion, a decrease of 19 percent (down 18 percent, adjusting for currency).

IBM announced in January it will establish the IBM Watson Group, a new business unit dedicated to the development and commercialization of cloud-delivered cognitive innovations. IBM will invest $1 billion in the Watson Group and it will be located in NY's Silicon Alley.

The company said it is selling its x86 server business to Lenovo for $2.3 billion. Approximately 7,500 IBM employees around the world, including those based at major locations such as Raleigh, Shanghai, Shenzhen and Taipei, are expected to be offered employment by Lenovo.


IBM was incorporated in the state of New York on June 15, 1911 as the Computing-Tabulating-Recording Company (C-T-R). It was formed by Charles Flint, a noted trust organizer, who engineered the merger of Hollerith's Tabulating Machine Company with two others - Computing Scale Company of America and International Time Recording Company.

Based in New York City, the company had 1,300 employees and offices and plants in Endicott and Binghamton, NY; Dayton, OH; Detroit; Washington, D.C.; and Toronto. The combined company manufactured and sold machinery ranging from commercial scales and industrial time recorders to meat and cheese slicers, along with tabulators and punched cards.

Thomas Watson, Sr. joined the company as general manager in 1914 and soon became President. He doubled sales to $9 million in just four years.

IBM would continue to grow over the next few decades and build new devices such as calculators and typewriters. This would lead the company to develop mainframe computers for use by companies and the military. In 1981, IBM developed its own personal computer (PC) using a processor from Intel and Disk Operating System (DOS) software from Microsoft. This would kick off a new era of technology by bringing computing to the masses.

While IBM built more PCs, the operating system software was owned by Microsoft, which in turn licensed the software to run the computers to other manufacturers. Many businesses and consumers bought computers, but not necessarily from IBM. Companies such as Hewlett-Packard and Dell would soon dominate the industry for computer sales.

IBM sold its money-losing personal computer division in 2005, which includes Thinkpad laptops, to Chinese corporation Lenovo for $1.75 billion.

IBM acquired consulting firm PricewaterhouseCoopers in 2002 for $3.5 billion.

The company stopped making contributions to its pension plan in 2008. To make up for the end of the pension plan, IBM increased its 401(k) contribution to as much as 10 percent of pay.

In 2010, IBM began providing U.S. employees with 100 percent coverage for primary health care. Employees enrolled in IBM plans receive full coverage throughout the year -- no coinsurance or deductible -- for in-network primary care with their internist, family practitioner, pediatrician, general practitioner or primary osteopath. IBM will be among the first U.S. companies to cover primary care at 100 percent.

Benefits and Pay

IBM workers receive base salary, performance bonus, commissions, awards and other forms of earnings. For most eligible employees, the target performance bonus opportunity is 2-8 percent of eligible annual earnings - with the potential for greater rewards for extraordinary performance.

Health insurance

- Three IBM Medical Plan options and various health maintenance organizations (HMOs) are available.
- Two IBM Dental Plan options and dental maintenance alternatives (DMAs) are available.
- Vision coverage.
- Health care and dependent care spending accounts are offered.

Days Off

Employees with 1-9 years of service get 15 days off. With 10 or more years of service, 20 days of vacation a year.

IBM also offers 12 holidays a year - usually six observed nationally. The other six vary according to operational requirements with at least one personal-choice holiday.

Telecommuting and work-week balancing schedules are available in many business units with prior management approval.

401k Plus Plan
With IBM 401(k) Plus, employees have at least three ways to save: before-tax, after-tax, or through a Roth 401(k) option – or all three. Each option has different advantages for you and different tax consequences. Savings are automatically deducted from your paycheck, and you decide how to invest them.

For eligible employees, IBM offers a dollar-for-dollar match, up to the first 6 percent of pay you contribute to the plan. Employees are eligible for this match after one year, and, once eligible, are fully vested. (Employees are always fully vested in their own contributions.)

Stock Purchase Plan
Each pay period, employees can contribute up to 10 percent of eligible compensation to purchase IBM stock at a discount of 5% off the price on the date of purchase.


Updated January 23, 2014

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